Frequently Asked Questions

Everything you need to know about sustainable style at ECOFUELTM.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-15 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a prepaid shipping label.

What makes ECOFUELTM products sustainable?

Our collections are crafted using 100% organic cotton, recycled polyester, and low-impact dyes. We partner with fair-trade certified factories to ensure ethical labor practices and minimal carbon footprints.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.