Returns & Exchanges

At ECOFUELTM, we want you to be completely satisfied with your sustainable fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our process is designed to be as eco-friendly and streamlined as possible to ensure your experience remains positive.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Print Your Label

Download and print the carbon-neutral prepaid shipping label provided at the end of the return request process.

3

Package Your Items

Place the items in their original biodegradable packaging and securely attach the shipping label to the outside of the parcel.

4

Drop Off and Refund

Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing